Chatbots for Corpanies
Development
chatbot
By 2024, almost 90% of all customer interactions will occur without human employees. Don’t let your company fall behind in the digital revolution.
Diecipoints’ developers are experts in developing Chatbots that guarantee your customers high-level, fast, efficient, 24/7 assistance. With our Chatbots, you will improve customer service while significantly reducing costs for your company.
Discover how our experience and the use of artificial intelligence can take your business to the next level.
Chatbots for Your Company
A Chatbot is a virtual assistant always available, an automated customer support software that simulates a conversation with a human being, oriented based on the questions it receives, and communicates through natural and conversational language (examples of Chatbots include Apple’s Siri or Amazon’s Alexa).
You can use an instant messaging bot for many needs:
● Support, inform, and guide customers through purchases
● Answer repeated general questions
● Book tickets/seats/apartments
● Order food/goods
● Schedule appointments
● Organize meetings
● Manage employee schedules, and much more
Transform Your Corporate Communication
A Chatbot can be a versatile tool programmed for your market’s needs, aiming to reduce help desk costs and increase sales channels for your business.
How Do Our Intelligent Chatbots Work?
ADVANCED ARTIFICIAL INTELLIGENCE
Our Chatbots are equipped with AI algorithms that continuously learn and adapt, providing increasingly accurate, personalized, and relevant responses.
EASY INTEGRATION
Our Chatbots can be easily integrated into your website, your preferred messaging platform, or popular messaging apps such as Facebook Messenger, WhatsApp, Telegram, and other corporate platforms.
ANALYSIS AND REPORTING
Monitor your Chatbot interactions, obtain valuable data on user behavior, and make informed decisions based on concrete information to continuously improve your company’s communication strategy.
Benefits of Our Chatbots for Companies
Maximum Efficiency
Automate responses to frequently asked questions and customer requests, reducing your team's workload and improving response times.
Advanced Personalization
Create interactive and personalized experiences for each user, offering relevant and engaging communication that increases engagement and loyalty.
Multilingual Simultaneity
Unlike overworked customer service employees, Chatbots can easily handle thousands of conversations simultaneously in multiple languages.
24/7 Availability
Our Chatbots are always active, ready to answer customer questions at any time, improving service and meeting user expectations.
Cost Reduction
Optimize company resources by reducing the need for dedicated customer support staff and maximizing operational efficiency.
EXAMPLE OF CHATBOT DEVELOPED FOR A CLIENT
Chatbot for Ukrainian Refugees
One of the sectors where our Chatbots are successfully used is the humanitarian field: we developed a Chatbot for a major Italian NGO, operating to defend the rights of refugees and asylum seekers.
This is a multilingual Chatbot accessible via the Telegram app, specifically created to help Ukrainian refugees by providing real-time information on safety measures, asylum procedures, and other relevant issues.
In conclusion, the Diecipoints Chatbot is much more than just a communication tool. It is an extraordinary digital ally in helping refugees obtain the assistance and information they need. With its 24/7 availability, multilingual intelligence, time and cost savings, and constant learning ability, it represents an innovative solution to quickly handle thousands of simultaneous requests.
Main Features and Benefits
Continuous Availability: Our Chatbot is active 24/7. This means that refugees can access crucial information and assistance at any time, without having to wait for traditional office hours or human assistance.
Multilingual and Intelligent: The Diecipoints Chatbot is much more than a simple linguistic interface. It is incredibly intelligent and can automatically recognize different languages, including Ukrainian and other languages spoken by refugees. This flexible communication ability helps overcome language barriers, ensuring everyone can access the information they need without difficulty.
Time and Cost Savings: The Chatbot is an efficient solution that saves precious time and reduces operational costs. It instantly responds to frequently asked questions and provides vital information without requiring human presence 24/7. This allows the NGO to focus on more specific and complex activities, while the Chatbot handles basic requests.
Continuous Learning: The true power of the Diecipoints Chatbot lies in its ability to continuously learn and improve. Each interaction with users is an opportunity to refine responses and enhance the Chatbot’s capabilities. Frequently asked questions are analyzed and, if necessary, integrated into the Chatbot’s knowledge database for future, more precise, efficient, and faster responses.
Integrated Human Support: Despite its autonomy, the Diecipoints Chatbot is designed to offer a smooth transition to personalized human support when necessary. If a request exceeds the Chatbot’s capabilities or requires a deeper understanding, the Chatbot can easily direct the user to a human operator, ensuring no request goes unanswered.
REQUEST A CONSULTATION
Contact our team
0426 270092
0422 1833750
company headquarters
Via Montello 40, 31100 Treviso (TV)
info@diecipoints.com
Request a free consultation